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FAQs

Who would buy a telcoinabox franchise?

A telcoinabox franchise is suitable for any individual with a strong sales and or marketing background looking to create their own business. Our existing franchisees come from a wide range of industries including hospitality, engineering, real estate, finance, wine, government, software, building and transport. As telcoinabox provides the majority of the 'back end' support function (made up of a 35+ strong team at our National Operations Centre) the franchisee really only needs to focus on sales and growing their business, we take care of the rest.

Why would I choose a telcoinabox franchise?

This unique business opportunity offers the most flexibility and revenue potential -especially recurring revenue - over any other franchise system operating today. You completely customise our Telco offerings to your business plan and goals. The more complex end of the business (including network infrastructure, billing, technical support and processing customer payments) is managed by telcoinabox. This enables entrepreneurs with no telecommunciations experience to operate as their own fully branded telco and compete in a $40 billion industry. An opportunity that would have been impossible before telcoinabox. See what some of our successful franchisees have to say about their experience.

What is your franchise purchase fee?

The purchase price for a fully enabled telcoinabox franchise is $45,000 ex GST.

What other start up costs are there as a franchisee?

The other start up costs vary greatly depending on how exactly you would like to start up and operate. Some of our franchisees initially operate from a home office with no staff, others may prefer to launch with a sales team of 10 or more and therefore have the need for an office space. It really is down to you how you launch your business and the size it is from day one onwards. Our Franchise Sales Managers will be happy to work with you to help forecast the sort of start up capital required for your own individual franchise business plans.

Are franchises region or territory-based?

Unlike other franchise businesses that set up a trading area, there are no boundaries or limitations for selling your telco products. As you operate your own uniquely branded franchise and can access our all-in-one billing and customer management system, Utilibill, via the web from anywhere in the world , you have access to everything you need from wherever you choose. The majority of telcoinabox's products are available nationwide, giving you a national sales territory like very few other franchise opportunities.

How do I get customers?

Everyone sets themselves up differently, depending on their business model. You may already have your own network of customers of which you can approach when you start up. From there you can build your business in any way you choose. Many successful franchisees use direct sales strategies such as telemarketing, others use their existing relationships with associations. Some simply choose a niche market that works best for them and tailor their offering to appeal specifically to that audience. Search engines and other forms of online marketing also work well.

What support do I get?

At telcoinabox we have built a support network that provides the springboard for success for our franchisees. Our whole business model is based on providing a reliable support framework to allow you to grow. We have 6 support teams providing you support in every aspect of your business including your own Business Accountability Manager (BAM) to help keep your business on track and ensure you reach you goals. Click here to see more detail on the support provided.

What training do I get?

Each franchisee receives comprehensive training before commencing their Telco business. The initial programme takes the form of one week intensive training in our Sydney office (franchisees are flown in from anywhere throughout Australia) and includes our 90 day 'Cycle of Success' program as well as our ongoing 'Business Prosperity' course. Click here for more information on the training provided.

How can I become successful?

The telcoinabox system and processes are continuously refined to help ensure your success. You only have to focus on 4 things:

  1. Get the customer (sales and marketing),
  2. Keep the customer (customer service),
  3. Ensure timely payments (our payment methods make this easy)
  4. Work efficiently (profitably)

telcoinabox even offers modules of service support so you can choose just to focus on sales and marketing and we provide customer service for your customers. Contact us for details.

How many franchises do you have?

We look forward to welcoming our 100th franchisee soon (we currently have 80 franchises and over 20 wholesalers), making us one of the fastest growing franchised business opportunities in Australia. We were recognized by BRW in October 2007 for inclusion in their 'Fast 100' and placed Number 7 overall.

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