- What's behind telcoinabox?
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telcoinabox is fully backed by its shareholders who between them have over 30 years of telecommunications experience in the Australian and international telecommunications market. Details of the specific shareholding are available upon request as part of the disclosure process.
telcoinabox has long standing relationships with major carriers and telecommunications suppliers, including:
- Telstra
- AAPT
- Commander
- PBA (Iburst)
- TBG/Vodafone
telcoinabox also operates its own 'layer 2' data network while using both AAPT's and Telstra's 'backbone' networks.
Billing services are provided by Utilibill, an industry leader supplying services to over 100 clients.
telcoinabox is made up of over 100 independently owned and operated franchises and wholesalers.
- How does telcoinabox work?
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We don't see any reason to spend billions of dollars on building new telco networks when there are already plenty out there. Instead we buy telco products at great wholesale prices from the existing carriers such as Telstra, AAPT and Vodafone and pass them on to you. This means you have access to a huge range of telecommunications products at extremely competitive wholesale prices. We then provide you with comprehensive training and access to all the systems and tools you need to successfully activate, manage, bill and service your clients.
- What's in it for me?
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telcoinabox is an innovative all-in-one telecommunications solution that offers its clients a unique business opportunity with the freedom to operate, manage and brand the business the way they want while earning a residual income.
'Residual income' is not a convoluted pyramid structure. It means you earn an income from people buying a commodity repeatedly -namely, phone services.
Our experienced professionals look after our network infrastructure and billing platforms. You are free to set your own pricing and margins and focus on building your customer base. What's more, you can build your business with a computer and phone line to operate from anywhere, anytime.
- How exactly do I make money?
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It is simply a matter of buying telco products and services at a wholesale price from telcoinabox and selling them 'ready made' to your customers at a retail price. You set your own pricing so you decide how much of the available profit you keep versus how much savings you pass on to your customers. And as customers use their telecommunications services each and every day telcoinabox provides a hard to beat recurring income opportunity that has no limits.
- What products can I offer?
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A full suite of telecommunications services are available to your customers with new offerings negotiated regularly. You can choose whether to offer multiple or specific products including:
- Home & Business phone & fax (fixed wire)
- Mobile Telephony - business & residential GSM (2G and 3G)
- Dial up Internet
- VoDSL (Business Grade Phone Services and Internet Bundle)
- DSL Broadband Wireless Broadband
- Inbound Services (13/1300/1800 numbers)
- VOIP
- Web and Mail Hosting
- What carriers does telcoinabox use?
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We have established relationships with most tier 1 carriers and work with the telecommunications products offered by:
- Telstra
- AAPT
- Commander
- PBA (Iburst)
- TBG/Vodafone
- telcoinabox VoIP
- Do I need to understand telecommunications?
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No. telcoinabox provides all of the training and ongoing support required in order to enable you to run a successful telco. You will have the backing of a support team of over 35 people all here to train and support you on a daily basis with whatever you need to know about the telecommunciations industry and our comprehensive range of products and services.
- Will I be able to compete against Telstra and other big players?
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In the large majority of cases, yes. Due to the aggregated buying power of telcoinabox's 100+ clients we source extremely competitive wholesale pricing from the carriers. As a result of such great buying power we can pass through extremely low wholesale rates to our clients that in turn allow them to compete effectively in the market.
- Can I set my own pricing?
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Yes, you determine your pricing based on our wholesale price to you for each call type and destination. From there you determine the mix of savings you offer your customer vs the profit margin you keep.
- What investment is required to start up?
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Depending on which solution is right for you, when you sign up with telcoinabox you will pay an upfront purchase or set up fee. Your finance requirements for ongoing business operations and marketing will be based specifically on how you set up and operate your own individual business. The flexibility of the telcoinabox model allows our clients to grow as slowly or quickly as they choose and finance requirements will vary accordingly. For further help with finance requirements based on your own individual plans click here to register and gain access to our financial planning tool.
- Does telcoinabox have any governing memberships?
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Yes, we are members of the Telecommunications Industry Ombudsman (TIO) and the Franchise Council of Australia (FCA).
- How do people pay their bills?
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Our carrier integrated web based billing and customer management system, "Utilibill", allows you to seamlessly set up and manage your own customers. telcoinabox looks after the complete billing process including the generating and delivery of your customer's bills whether via post, online or email. telcoinabox has almost 10 different payment methods (eg Bpay, Direct Debit, Credit Cards via the web, Australia Post) that your customers can choose to pay their bills via and all methods are completely integrated into Utilibill so all payments are handled automatically.
To read more about Utilibill, and see screen shots of Utilibill in action, click here.
- Who is telcoinabox suitable for?
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telcoinabox is ideal for any ambitious marketer, entrepreneur or organisation who wants to sell telecommunications services under their own brand with ongoing guidance and support from experienced operators. It also appeals to anyone interested in the freedom of working from anywhere at anytime without the need to carry stock or operate a retail presence.
- Who owns the end customer?
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The telcoinabox client always retains complete ownership over the end customer. The end user is billed under the client's brand and is always communicated with (e.g. when calling in for customer service or ordering a mobile) under the client's brand.
- Why am I being billed by telcoinabox?
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telcoinabox provides telecommunications and BILLING services to over 100 telecommunications Companies.
If you have an amount taken from your credit card in the name of TELCOINABOX it is likely that you have a direct debit arrangement with one of our service providers. For clarification of what this charge is please refer to your telecommunications bills and contact your provider.
Companies to consider will include your provider of;
- Fixed wire (home or work phone)
- Mobile phone
- Internet services
- Hosting
- Email
Thank you from the team at telcoinabox.